Privacy Policy
Challengerate (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy (together with our Terms of Use and any other documents referred to in it) explains how we collect, use, process, and safeguard your personal data when you use our website www.challengerate.com or our mobile applications (“Sites”), or when you otherwise interact with us.
By visiting our Sites, or by providing us with your information, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect and process the following information about you:
1. Information You Provide to Us
- When you register on our Sites, place an order, request information, communicate with us, or otherwise interact with Challengerate.
- This may include your name, company name, business address, email address, phone number, tax identification (e.g., GST/PAN), and other details relevant to your business needs.
2. Information We Collect Automatically
- Technical information such as your IP address, browser type, login details, operating system, and platform.
- Data about your visit, including pages viewed, time spent on our Sites, clickstream data, and interactions with content.
3. Information from Third Parties
- We may receive information about you from logistics partners, payment providers, analytics services, and credit reference agencies.
- This information may be combined with the information you provide or that we collect automatically.
How We Use Your Information
We use the information collected to:
- Facilitate direct connections between factories and manufacturers.
- Process and fulfill orders, manage accounts, and provide support.
- Improve our Sites, services, and user experience.
- Ensure compliance with applicable laws and regulations.
- Provide you with updates, offers, and opportunities that may interest your business (with your consent where required).
- Prevent fraud, enhance security, and protect the integrity of transactions.
Sharing Your Information
We may share your personal information with:
- Trusted business partners and service providers (e.g., logistics, payment processors, IT support).
- Analytics and search providers to improve site performance.
- Legal and regulatory authorities if required by law or to enforce our agreements.
In the event of a business transfer (e.g., merger, acquisition, or sale of assets), your data may be transferred as part of the transaction.
We do not sell your business-sensitive information (such as tax numbers, contracts, or pricing preferences).
Data Storage & Security
- Your data may be processed and stored on secure servers located in India or abroad.
- We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure.
- However, please note that no method of data transmission over the internet is 100% secure.
Cookies
Our Sites use cookies and similar technologies to:
- Enable secure login and site functionality.
- Analyze site usage and improve user experience.
- Remember your preferences and tailor content.
You may disable cookies via your browser settings, but certain features of our Sites may not function properly.
Your Rights
You have the right to:
- Access, update, or correct your personal information.
- Request deletion of your data, subject to legal and contractual obligations.
- Opt out of marketing communications at any time.
For assistance, please contact us at challengerate@gmail.com.
Third-Party Links
Our Sites may contain links to partner or third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before providing any personal data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and where appropriate, notified by email. Please review it regularly.
Contact
If you have questions, comments, or requests regarding this Privacy Policy, please contact us:
📧 challengerate@gmail.com
🌐 www.challengerate.com